“TSIP have been an invaluable support for us during our project with the Greater London Authority. Their strategic guidance, experience in the sector and passion for innovation is evident in all that they do. Most importantly, the team have been a grounding force for us at a time when we are operationally stretched; always encouraging us to think strategically and to focus on the future growth and sustainability of TAP London”
POLLY GILBERT - CO-FOUNDER, TAP LONDON
“UK Youth commissioned TSIP to work with us to develop and implement the first comparison study methodology we’d ever conducted. They were able to bring a high level of rigour and understanding of the demands of an evaluation of this kind, managing expectations internally of what would be possible within the timescales and our delivery model. As it was a complex piece of work involving young people we also required a level of understanding of the need to make pragmatic decisions along the way, and TSIP we excellent at accommodating this, whilst also ensuring we understood the implications on the research conclusions. TSIP wrote a very high quality report that we’ve been able to use many times already in new funding bids and to inform internal programme design. Finally, TSIP also supported us to capture and articulate the key learning on how we could implement complex evaluation methodologies in the future.”
PHIL SITAL-SINGH - HEAD OF IMPACT AND LEARNING, UK YOUTH
The Greater London Authority (GLA) is an elected strategic regional authority. TSIP has delivered several projects for the GLA since 2012, including leading the development of London’s first ever Civil Society Strategy, creating and managing London’s Children and Youth Evidence Hub and acting at the evaluation partner for major programmes. We recently completed an evaluation of London’s European Social Fund (ESF) Youth Programme and are currently supporting projects to conduct self-evaluations in the GLA’s ongoing ESF programme.
TSIP has helped Marks and Spencer to capture the impact of two key initiatives: the M&S Energy Community Energy Fund, and the new community strand of its award-winning Plan A programme. In 2017 we worked with grantees of the M&S Community Energy Fund to gather data about the environmental impact of their community energy installations and provided strategic recommendations for the future of the Fund. More recently we worked with M&S to develop the impact approach for a new community programme that will eventually be scaled up to 1,000 stores. As part of this, we developed an electronic results dashboard and data collection system to make it easy for store staff and partners to keep track of their work and see results at store, regional and national level.
Nesta is a global innovation foundation, bringing together organisations ranging from national governments and global technology firms, to grassroot community groups and local activists, to make change happen. TSIP first supported Nesta to develop a new grant-making process, grounded in Standards of Evidence. We’ve since helped to evaluate project and fund-level impact across several programmes, including the Centre for Social Action Innovation Fund, Cities of Service and Helping in Hospitals. We are currently evaluating the Nesta and DCMS Community Resilience in Emergencies Programme - a fund to support early-stage projects that will enable communities to play a more active role in emergency preparedness and response.
The National Lottery Community Fund (formerly Big Lottery Fund) is the largest community funder in the UK, distributing over £500 million per year to projects with a social mission across the UK. In 2016, The National Lottery Community Fund commissioned TSIP to help organise a Roundtable for supporting stronger, more diverse civil society leadership. TSIP drew on international best practice and consulted leaders and stakeholders across the UK social sector. Between 2017-2018 TSIP worked with The National Lottery Community Fund and UnLtd to develop a new social leadership programme for those with ‘lived experience’: connecting those with lived experience to those with power in the social sector to build bridges between social purpose organisations and the communities they purport to serve, and promote the value of lived experience in leadership. We are currently acting as expert advisers, working on outcomes frameworks for The National Lottery Community Fund’s approach to measuring the impact of their funding for people living with disabilities in developing countries.
UnLtd is the leading provider of support to social entrepreneurs in the UK and offers the largest such network in the world. UnLtd resources hundreds of individuals each year through its core Awards programme. As part of UnLtd’s Big Venture Challenge (BVC) programme, TSIP worked with BVC participants to build and strengthen their organisations’ evaluation approach, to maintain and increase their impact. More recently TSIP worked with UnLtd and the Big Lottery Fund to develop a new social leadership programme for those with lived experience.
TAP London is a non-profit organisation dedicated to improving the lives of homeless Londoners through contactless technology and innovation. Since late November, TAP have been providing the technology behind and running the Mayor of London’s winter campaign to tackle homelessness. Around 90 TAP contactless donation terminals are being deployed around the city until the end of March. These terminals have been taking £3 donations since they first launched, on 28 November 2018 and, as their homepage tracks, have raised over £25,000 for the homeless in just over a month. 100% of these donations are shared between 22 support charities. Over the last year, TSIP have been supporting TAP with analysis around where these terminals can be placed for maximum exposure and have been helping them reach out to shops, offices and public spaces to place the terminals themselves. More broadly, TSIP have been helping TAP think through their future business model, social impact and what they future might look like for their work beyond the Mayor’s Winter Campaign.
The Money Advice Service (MAS) is an independent service, set up by the government to help people manage their money. MAS does this directly – providing free and impartial advice services online and over the phone – and working in partnership with other organisations. TSIP has worked on a series of projects with MAS. This includes providing expert support to their Children and Young Person Financial Capability Evaluation Cohort; helping to develop the MAS Evidence Hub, and an Outcomes Framework and Question Bank for Older People in Retirement; delivering a five-year horizon scan of the effects of debt in the UK in relation to housing, technology, devolution and other issues; and managing a Debt Advice Peer Review Process Evaluation.
Trust for London is an independent charitable foundation that supports work to tackle poverty and inequality in London. The trust provides grant funding for hundreds of projects and initiatives each year. We continue to help Trust for London to evaluate the impact of its grants. Between 2015 and 2017 we worked with Trust for London, CityBridge Trust, BTEG and other partners to support the development and impact measurement of the Young Black Mens Employment Programme in London. TSIP helped to facilitate the vision, plan and overall programme, as well as supporting each funded project to collect and make sense of data and impact. The work resulted in a balanced and clear report that communictaed the impact, learning and recommendations for future work.
Essex County Council is the local government body for the county area of Essex. TSIP supported Essex County Council (working on behalf of the Essex Partnership) to produce Theories of Change for two community projects in Uttlesford and Pitsea, run as part of its Strengthening Communities programme which aims to help create and support the conditions for stronger, more resilient communities across Essex.
London Music Masters (LMM) is a UK-based charity that introduces classical music to primary school children from diverse backgrounds, as well as supporting some of the best of the next generation of young professional musicians. TSIP has worked with LMM since 2016, to help them achieve their ambition of better understanding their impact through evaluation. TSIP helped LMM to develop their own theory of change as well as an evaluation plan including tools, to help measure and track their social impact across their programmes.
Spring Impact (formerly The International Centre for Social Franchising) was established in 2011 to help replicate social impact solutions to achieve scale. To drive this work, Spring Impact designed and developed their Scale Accelerator programme – using a cohort approach to enable UK social-purpose organisations to develop clear replication and scaling plans, and to empower the wider social sector to develop learning and insight on how to approach the challenge of scale. TSIP worked as a partner with Spring Impact to facilitate impact measurement support across the programme, and assist participants to build fit-for-purpose monitoring and evaluation systems as they grow. TSIP worked with Spring Impact on their Phase 2 in 2017, designing evaluation support packages for cohort members and providing bespoke guidance and training for participants, to help them communicate their impact effectively.
The Cabinet Office is a department of the UK government that supports the Prime Minister and Cabinet. The department administers several major funds and makes annual grants in the region of £100m, bringing social initiatives into effect across the country. We worked with the Cabinet Office to embed the use of evidence and evaluation in two flagship funds that promote social action.
Alexandra Rose is a charity that distributes vouchers for fresh fruit and vegetables to families in areas of London, Liverpool, and Barnsley. TSIP acted as an evaluation planning partner in 2018, running theory of change workshops to help Alexandra Rose achieve their target of helping families have better health through access to healthy food. We are also supporting them through evaluation as part of GSTC's Faraday child obesity fund.
TSIP were instrumental in first developing Project Oracle, the world's first Evidence Hub, which was created with partners to address the Greater London Authority's need for rigorous and joined-up evidence in the youth sector. Project Oracle was built upon our understanding that to improve evidence, it is necessary to develop a system which not only recognises rigour, but is accessible and practical at the same time. We are now independent from Project Oracle, with experienced professional ties.
The Moving on Up initiative aims both to directly increase the employment rate amongst young black men in London through supporting targeted interventions, and to generate learning that could influence employers, mainstream employment support providers and funders/commissioners. With funding from Trust for London and City Bridge Trust, working in partnership with BTEG, grants were awarded to Action West London, Elevation Networks, Hackney CVS and partners, London Youth, Making the Leap and Step Ahead, to help support young black men into employment. TSIP produced an independent evaluation of the two-year programme, identifying both the initiative's impact so far and recommendations for future development.
King’s College Hospital NHS Foundation Trust is one of London's largest and busiest teaching hospitals, providing care for patients across multiple sites, serving some of the most deprived communities in South East London. The volunteering programme at the Trust launched a pilot in its two A&E departments at King’s Denmark Hill and Princess Royal University Hospital (PRUH), which treat over 200,000 patients a year and serve as a major trauma centre. The programme is supported by Nesta’s Give More Get More Fund. TSIP was appointed by the Trust as their evaluation specialist advisor, creating an evaluation strategy for their intensive volunteering programme for volunteers aged 50 and over in their emergency departments. The evaluation demonstrated the impact of the programme on the hospital, the patients and the volunteers themselves.
The Mayor's Office for Policing and Crime (MOPAC) is responsible for crime reduction in London. It sets the direction for the Metropolitan Police and funds the delivery of crime-prevention projects through other organisations. Following our design of an outcomes framework for gang-related projects, we worked with grantees to test its application.
Hackney Council is a London regional authority that provides services for a population of 250,000 in one of the most culturally diverse areas of the capital. We worked with the council to implement an online platform that enables staff to contribute information and ideas to improve Young Hackney’s offer for children and young people in the borough.
The Social Business Trust supports social enterprises to grow by providing capacity building and advisory services alongside financial grants. We worked with an organisation funded by the Social Business Trust to help it rigorously evaluate its impact.
Ealing Borough Council is a west London regional authority. The third largest council in London, it provides services for 350,000 residents. We helped Ealing Council through the Theory of Change approach to support service rationalisation and so reduce demand on the care system.
EPIC is a community interest company that delivers a comprehensive range of youth support services to children and young people up to the age of 19 and 25 who have a lifelong learning difficulty and/or disability. We supported EPIC to develop an overarching organisational Theory of Change, and further Theories of Change for its three delivery streams.
Impact Hub is a global network comprising more than 50 venues across five continents. The Hub brings together and supports a community of members who share a common purpose in work that has a social impact. We supported two regional hubs to articulate the benefits of the hub model through a theory of change approach, and collaborated with the Hub Westminster to deliver practical workshops designed to help social innovators get their ideas off the ground.
Launched in 2009, The Mayor’s Fund for London is a charity that aims to improve the life chances and aspirations of disadvantaged young Londoners and their families. The organisation runs breakfast clubs, literacy and numeracy projects, and supports employers to create decent and sustainable career prospects for young people. We helped the fund to develop its approach to building an evidence base for its emerging portfolio of work.
The Esmée Fairbairn Foundation is one of the largest independent grant-makers in the UK. It awards grants of £30 - £35 million per year for work within the arts, education and learning, the environment and social change. We worked with a selection of the Foundation’s grantees to address gaps in skills, networks, systems and evidence to help them expand and maintain their work beyond the funded period.
The Tutorfair Foundation's on-demand app offers one to one maths tuition to students from disadvantaged areas through an instant messaging platform. The app was piloted in four urban schools ahead of a planned roll out across the country, and aimed to increase access to tutoring in rural areas, and improve app-users' GCSE results. TSIP provided an evaluation of the project, assessing the extent to which the pilot delivered the intended benefits, as well as how well it worked in practice for students and teachers.
Youth Music is a national charity investing in music-making projects for children and young people experiencing challenging circumstances. TSIP delivered a workshop for organisations in the Alliance for a Musically Inclusive England, laying the foundations for collaborative working, exploring specific challenges that the group would like to see changed, and designing mutually reinforcing activities.
Smart Works is a UK charity that provides high quality interview clothes, styling advice and interview training to women in need. Smart Works gives women the confidence, the self-belief and the practical tools they require to succeed at a job interview and start a new chapter of their life. TSIP worked with Smart Works – a Centre for Social Action and Innovation (CSAIF) grantee – to evaluate the social impact of their work, and to strengthen the organisation’s in-house evaluation skills, tools and processes to collect and analyse data, generate insight and develop their services in response.
Big Society Capital is an independent financial institution, set up to grow the social investment market in the UK. Between 2012 and 2014 it provided over £150m in social investment for charities and social enterprises to help improve their impact on society. We worked with a selection of Social Investment Financial Institutions to embed an evidence-based approach in future funding.
Save the Children UK is an international non-governmental organisation that promotes children’s rights, provides relief, and runs health and education programmes worldwide. Founded in 1919 in London, the organisation now operates in 120 countries, helping millions of children every year. We created an innovation strategy to enable Save the Children UK to identify and scale promising programmes.
Swindon Borough Council delivers services for the area's 150,000 residents, including housing, schooling and social care. We supported Swindon to capture evidence about what works and why to enable it to maximise the impact of council spending.